An end-to-end energy retail solution
Complete the picture with Flux's market operations software
Integrate, or build a base for your energy retail operations
If you have a mature tech stack and just need a future focused billing solution, Flux was built to integrate seamlessly with enterprise-level operational software.
However, if you need an end-to-end energy retail solution, our customer experience and customer management tools are there to complement our billing solution for a more complete market operations tech stack.
Self-service tools for your customers
Reduce cost to serve by enabling your customers to serve themselves. Flux’s customer experience solution includes web and mobile app options that are fully customisable to your brand.
The Flux team will work with you to design a self-serve experience for your customers that puts their account information into their hands to expedite resolution of queries and improve customer satisfaction.
A single view of your customers
View all customer data points in a single screen to simplify your customer management process and streamline workflows.
Industry process automation
Automated standard industry processing frees operators from repetitive and time consuming manual tasks.
Complex role management
Clear authority and security for handling complex customers from a centralised platform.
One view with everything you need. Flux centralises all your necessary data and actions in one place.
Flux’s integration allows connection of your front end management tools to our smart customer management system.
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Preparing for Success
Four key billing transformation insights from our experience with modern billing software implementations. A must-read for energy companies on the precipice of digital change.
Billing: Configurable, accurate energy and utilities billing
Bill any energy product. Our next generation utility billing software accurately manages complex calculations and automates energy transactions so you can deploy new propositions and reach new segments faster, all while ensuring total accuracy.